How much do you charge?
Usually, we don’t know without seeing what you have. There are different types of carpet, floors, drapes and upholstery soil, easy access jobs, hard to access jobs, and a whole host of other things that affect our professional fee. The fairest thing for you is to let us come out and see what you have, which is FREE. The information we gather determines the fee. Naturally, there is no obligation at all. And we don't adjust prices according to your zip code. Every potential client is treated fairly.
Because of our all natural low moisture proprietary cleaning process, most of our carpet cleaning assignments dry in about an hour. So your carpet will be back in service almost immediately.
Since we are not licensed movers, our insurance carrier will not allow us to move or dis-connect washers, dryers, stoves, and refrigerators, freezers or other items that will not easily roll and do damage to floors.
Common sense also dictates that we cannot move pit groups, china cabinets, hutches, entertainment centers, large screen TV’s, pool tables, large antique pieces, wall to wall book shelves, pianos, computer stations, office filing cabinets or other items that may be damaged by moving or that may cause us personal injury.
To prevent tripping over our power cords and equipment, we also request that children, pets and other family members be kept out of the area while we are working.
For stone, no-wax and vinyl floors to properly cure, and for your carpets , drapes and upholstery to properly dry, the air conditioning must be turned on in the Summer and the heat must be on in the Winter. Please do not open windows before our arrival unless it is a clear, sunny Spring day or a warm dry Fall day. If there are circumstances that prevent you from turning on the air conditioning or heat, please let us know and we can schedule your work during the Spring or Fall.
Not really, although it’s a good idea. Mainly because we don’t want to accidentally miss something that was really important to you. If you have to be somewhere , all we need is a detailed description of any special concerns, and your credit card billing information.
First, every time we clean your carpets you get our exclusive 10 step cleaning process. Just click here to review them:
Second, no other carpet cleaning company in the area has ever educated consumers like we have on this website. Whether you use us, or someone else, or clean your own carpet, we have told you exactly what you need to know to avoid pitfalls. You get complete transparency from us because we care about you and our reputation in the community. To discover how to choose a carpet cleaner you can trust, click here:
To avoid the most common carpet cleaning scams click here:
Yes, we have the best guarantee in the business : "You Must Be Happy Or Its Free". So you can hire us without having to worry about lousy service or getting ripped off.
For instance, if a cleaner accidently breaks a priceless antique while he or she is cleaning your carpet, that’s covered. However, if the cleaner ruins your family heirloom carpet while cleaning it, most insurance policies won't cover it. Here at Allstate, our premium insurance policy covers everything.
We use a proprietary low mositure, all natural , non-toxic carpet cleaning system that dries in about one hour. Since we are so conifdent in the effectivness of our cleaning system, we guarantee our residential work for one full year. That means if your spots come back within one year, we'll stop by and take care of your spots for free.
Absolutely. Our main cleaning agent is made from fruit. And we are a certfied green, all natural organic carpet cleaning company by the Carpet & Rug Institute and Green Seal.
Except for extreme pre-existing conditions, our carpet cleaning service includes the removal of every single stain we encounter. But some stains are permanent. And if there’s any chance they’ll come out, we’ll get them out. If we can't get them out, we'll attempt to dye them for you at no extra charge. Most companies that provide this service charge $75 per spot. But we proivide it to you for FREE. If the dye sites of the fiber will not accept dye, then we won't charge you for the area in question. So using us to clean your carpets is really 100% risk free.
Most of the time we are very successful, and we'll try everything available to us from an organic and natural cleaning standpoint. However, if the contamination is severe, you may have to replace the carpet pad, and seal the subfloor. Every case is different, but we’re always willing to give it our best effort. Also, we will point out any special concerns during your free , no-obligation in-home carpet inspection
When you become our valued client, you will receive a bottle of our all natural spotter absolutely FREE. It's a $9.95 value, but you'll get a bottle at no cost every time you clean carpets, area rugs, upholstery or draperies with us. If you have a spot or stain you can’t get out, we’ll come by and take care of it for you at no charge. That's because every cleint is covered by our Spot N' Spill program for one full year. If you're spots come back within one year after cleaning, then so do we!
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